Frequently Asked Questions

Individual leasing means peace of mind for you. Your financial responsibility is only for your student’s space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of 865 East for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why 865 East is your student’s best housing option!

Our maintenance staff will respond to your students’ maintenance issues quickly and professionally. 865 East offers 24-hour emergency maintenance as well so that your students’ comfort is not affected.

865 East has four spacious floor plan options so they will easily be able to find one to suit their needs. We have one-bedroom, two-bedroom, three- bedroom, and four-bedroom apartment homes all include a private bath attached to each room!

If your student does not have a roommate in mind, we can find them one! Each roommate will fill out a Roommate Matching form so that we know what they are looking for in a roommate. During the summer, we spend weeks looking at these preferences and matching them up with the best person we can find!

While the main focus of your student’s college career will be about graduating and getting a fulfilling job, they also need to have fun along the way. At 865 East, your student will create life- long relationships and connections that will make them even more successful. Our great staff plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, from resume building classes to gaming tournaments. We will also keep our residents connected to events going on at JMU, as well as events happening around town, so they do not miss anything! We want your students to succeed, and that is why we thought of them while designing 865 East as a Living-Learning environment!

Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

865 East rent includes: Internet, water, sewer, trash, and access to all amenities, and a wonderful staff that is there to help you anytime you need them. Electricity is residents responsibility.

Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

You have a $250 security deposit, a $200 community fee, a $150 administrative fee, and a $50 application fee. Please ensure all payments are made on or before your move-in date for a smooth transition. Your rent will be due on the 1st of each month thereafter.

We accept payment via check, money order, or through the resident portal online.

Yes, we allow pets at 865 East! We love your furry friends!

865 East insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

The 865 East lease is binding and cannot be broken. If you cannot live at 865 East after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

865 East comes fully equipped with a complete appliance package, including a refrigerator, dishwasher, microwave, oven, and a full-size washer and dryer! We also provide a fully furnished apartment with the following: couches, coffee tables, side tables, entertainment center, full-size mattress and bed frame, desk, desk chair, and dressers!

Your mail will be delivered to your apartment's mailbox on the property. However, packages will be delivered to the leasing office, where we will notify you via email and hold them for safekeeping until you pick them up!

865 East has resident events that range from pizza parties to Taco Tuesdays. Not only is there free food at events, but it’s also a great way to meet people! Event ideas are endless!!

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.